Frequently asked questions
Here are a few questions our clients ask often
If you have any further questions feel free to reach out
What can a consultant do for me that I can’t do on my own?
A consultant brings an outside perspective, specialized expertise, and strategic insight that’s often difficult to develop internally. We identify blind spots, uncover opportunities, and provide data-driven strategies to help you make confident, informed decisions. Our role is to accelerate your progress while helping you avoid costly mistakes.
How do you tailor your consulting services to fit my unique needs?
We begin every engagement by deeply understanding your goals, challenges, and current position. From there, we create a customized action plan built around your priorities. Whether you need help with growth strategies, operations, or long-term planning, our solutions are always personalized—not one-size-fits-all.
What results can I expect from working with you?
Our goal is to deliver measurable results that create lasting value. Depending on your objectives, that could include increased profitability, improved efficiency, scalable systems, or a clearer financial roadmap. We focus on sustainable progress, not just quick wins, ensuring you’re set up for long-term success.
How is your pricing structured?
Our pricing is based on the scope and complexity of the services you need. We offer flexible options, including flat fees for specific projects, hourly rates for consulting, and retainer packages for ongoing support. During our initial consultation, we’ll discuss your goals and recommend the best structure for your needs.
Do we offer payment plans?
Yes, we understand that financial planning is important. We offer customized payment plans for select services to help make our offerings more accessible. These can be arranged on a monthly or milestone basis depending on the project and agreement.
Are there hidden fees?
NO HIDDEN FEES. For most services, we require an initial deposit to secure your engagement and begin the planning process. The remaining balance is typically paid according to a mutually agreed-upon schedule. All payment terms are clearly outlined in our service agreement so you know exactly what to expect.
How do you protect my personal and financial information?
We take your privacy and security seriously. All personal and financial information shared with us is kept strictly confidential and protected using secure, encrypted systems. We follow industry best practices and comply with data protection regulations to ensure your information is safe and never shared without your explicit consent. Your trust is our top priority.
What is your refund policy for canceled services?
If a service is canceled before work has begun, a partial refund may be issued depending on the terms of the agreement. However, for services already in progress, refunds are typically not available due to time and resources already committed. We always strive to handle cancellations fairly and transparently, and specific terms are outlined in every client agreement.
Contact Us
Here for you.
Phone
+1 (307) 392-0920
support@epsempreholdings.org
Business hours
Monday-Friday, 8:00am-5:00pm Saturday -Sunday, 10:00am-3:00pm